Jitu26 takes the privacy of every member seriously. This document transparently explains how we collect, use, store, and protect your personal data — in line with data protection best practices in Malaysia. The security of your information is our priority.
Six core principles that form the foundation of how we handle your personal data.
All data transmitted between your device and jitu26 servers is protected with bank-grade 256-bit SSL encryption — completely unreadable by third parties.
Jitu26 has never sold, rented, or transferred your personal data to advertisers or third parties for commercial purposes without your consent.
You have the right to access, correct, download, or request deletion of your personal data at any time via your account settings or by contacting us.
Player data is stored on dedicated servers separate from general operational infrastructure, with strict access controls and continuous 24/7 monitoring.
Your data is retained only for as long as necessary for service and legal compliance purposes. After that period, data is securely deleted.
In the event of any security incident involving your data, jitu26 is committed to notifying you within 72 hours via your registered email.
Jitu26 is the data controller responsible for all personal information collected through our platform. We understand that your trust is the foundation of our relationship — and that trust cannot be built without full transparency about how we manage your personal data.
This Privacy Policy is provided in Bahasa Melayu as the official language to ensure every Malaysian player can clearly understand their rights, without having to navigate complex technical language or confusing translations.
We adhere to data protection principles that require personal data to be:
Jitu26 collects your personal data through several channels — directly from you, automatically through platform usage, and in some cases from legitimate third-party sources. Below is a detailed breakdown of the data we collect:
A. Data You Provide Directly
B. Data Collected Automatically
Every use of your personal data by jitu26 has a clear purpose and a valid legal basis. We do not use your data for purposes unrelated to the services you use. The specific purposes are as follows:
You may withdraw consent for marketing communications at any time through the notification settings in your account without affecting other services.
Jitu26 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in the course of operating the platform, we may need to share certain data with trusted parties under limited and controlled circumstances:
Trusted Service Providers
We work with carefully selected third-party service providers for the following purposes:
Legally Required Disclosures
Jitu26 may disclose your data when required by law or by direction of a legitimate authority, including:
Jitu26 implements multiple layers of technical and organizational protection to ensure your personal data is safe from unauthorized access, loss, destruction, or accidental disclosure:
Jitu26 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use and their purposes:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality or your experience on the jitu26 platform. For more information on managing cookies in popular browsers, please refer to the relevant browser documentation.
As a jitu26 platform user, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:
| Your Rights | Description | Status |
|---|---|---|
| Right of Access | Request a copy of the personal data we hold about you in a readable format | Available |
| Right to Rectification | Request correction of inaccurate or incomplete data via profile settings or support | Available |
| Right to Erasure | Request deletion of your personal data, subject to legal record-keeping obligations | Conditional |
| Right to Restriction | Request that we restrict the processing of your data while a dispute is being resolved | Available |
| Right to Data Portability | Receive your data in a structured, machine-readable format (JSON or CSV) | Available |
| Right to Object | Object to the processing of your data for direct marketing purposes at any time | Available |
To exercise any of the above rights, you may submit a request via the 24/7 live chat within the platform or by contacting our privacy team. We are committed to processing your request within no more than 30 days from the date of receipt of a complete request.
Please note that the right to data deletion is conditional — we are legally required to retain financial transaction records and KYC data for the minimum period prescribed by anti-money laundering (AML) regulations. However, we will clearly inform you which data can be deleted and which must be retained, along with the reasons why.
The jitu26 platform is exclusively for individuals aged 18 and above. We do not knowingly accept, collect or process personal data of children under the age of 18.
The KYC verification process we require during registration and prior to the first withdrawal is specifically designed to prevent underage individuals from using the platform. Every uploaded identity document is reviewed to confirm that the applicant meets the minimum age requirement.
If you have reason to believe that a minor is using the jitu26 platform, please contact our support team immediately. We take child protection seriously and will respond promptly.
Jitu26 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legislative changes, or service improvements. We are committed to providing reasonable notice of any significant changes.
When changes are made, we will:
Continued use of the jitu26 platform after the effective date of any changes constitutes acceptance of the amended Privacy Policy. If you disagree with any changes, you have the right to close your account and request data deletion in accordance with the procedure set out in Section 7.
We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the jitu26 privacy team is ready to assist you through the following channels:
We are committed to responding to all privacy-related inquiries within 3 business days and resolving formal data rights requests within 30 business days from the date of receipt of a complete request.
This Privacy Policy was last updated on 1 January 2026 and takes effect immediately. Previous versions no longer apply.
Join over 500,000 Malaysian players who have trusted jitu26 as their preferred online casino platform. With bank-grade data protection and 24/7 Malay-language support, your gaming experience is always in safe hands.